Context: I accidentally bought a wrong size jeans after trying out another pair of similar size. However, they were already shipped. I am now unable to cancel order. AliExpress has two refund options. 1. Partial or full refund without sending the goods back. AliExpress itself recommends submitting a full refund if the product did not arrive at all. When the value of your claims is less than the cost of the products, partial refunds are available. For example, you ordered a white T-shirt, but a blue one came. 7,779 reviews for AliExpress, 2.9 stars: 'I was scammed out of $400 - I ordered a piece of professional sound equipment and was shipped a tiny plastic astronaut in bubble wrap. I reached out to the seller with no reply - then to AliExpress - after their process they said I was due a refund but then "froze" the order so I can no longer access any correspondence (Thankfully I took screenshots of AliExpress refused to refund me without "evidence", even though I showed my package had been stuck in the same place for over two weeks. Royal Mail not helpful either. So I have no package and no refund, and will not be using AliExpress ever again, lesson learned. No buyer protection and no customer service. Date of experience: January 11, 2024 Yes, you should still get a refund for that, especially if you actually chose "out of stock" when cancelling, not "other" like sellers usually ask you to do. For items on their way, yes, you'll get them. Aliexpress can't make the packages go back to the seller once they're posted.. Otherwise, there'n no harm in a chargeback, since your account How to get your order's tracking number. When the seller has shipped our order, it will go to the list of shipped orders, and the seller will attach a tracking number that we will be able to see in the order detail. If we are on the computer, we will go to the list of orders and when we pass the mouse over the button “Locate Order” or fGIQZcs. At first I had exceeded the text limit - the text bar would get a red outline and the submit button would be unclickable. After cropping down the text, once the red outline disappears, it's possible to click submit, but it just loads for infinity. I'll try without adblock & on incognito right now. tv3-y50 • 2 yr. ago. AliExpress decided on my behalf that they will refund me partially with $175 without consulting me. I lost $120 in the process, and I still await the refunds. Desired outcome: I would like AliExpress to refund the full amount of $295 or send the ME440 analyzer as ordered. Lets take a look at how to get a refund and keep the item, on Aliexpress.Whether you have been scammed or just received a wrong item, you might find it inter 1y. Lulu Rosamystica. Thieves. 10. 1y. View more comments. 2 of 1,197. We are simplifying processes to make returns easier for you! 🙌 We’ve broken the returns process down into three straightforward steps. Watch the video, 5.10.2020 - AliExpress proposed a new solution Proposal: Return goods & refund. 11. 10.2020 - Seller accepted AliExpress' proposal (The only F thing that the seller did in this case - he hasn't even answer one single message to me, he was completely ignoring me). 16.10.2020 - AliExpress' Judgment Return goods & refund. From here on it starts Refund will be sent to your account within 20 working days. 3. Security reason: In order to ensure the safety of your payment, AliExpress will execute a verification process for every order. Some orders may be closed due to potential security reasons, including but not limited to: Scenario A: Coupon/discount has been used already by the same user.

how to get aliexpress refund